Refund Policy
At Skillzo, we are committed to ensuring your satisfaction with our services. This Refund Policy outlines the conditions under which refunds may be issued for purchases made through our platform.
1. Eligibility for Refund: Refunds will only be considered in the following cases:
- You have purchased a course or service that was not delivered as promised.
- The course content was significantly different from what was advertised.
- Technical issues on our platform prevented you from accessing the course or service.
2. Non-Refundable Items: The following are not eligible for refunds:
- Completed courses or services where the user has accessed over 30% of the content.
- Promotional offers or discounted purchases.
- Subscription-based services after the billing cycle has started.
3. Refund Process: To request a refund, please contact our support team within 7 days of purchase with the following details:
- Your name and contact information.
- The course or service purchased.
- A detailed description of the issue you experienced.
4. Refund Approval: If your refund request is approved, the refund will be processed using the original payment method. Please allow up to 10 business days for the refund to reflect in your account.
5. Changes to the Refund Policy: We reserve the right to modify this Refund Policy at any time. Any changes will be posted on this page, and we will notify you of significant updates. Your continued use of our services after changes indicates your acceptance of the new policy.
Please contact us at:
Email: coming soon...
Address: coming soon...
Thank you for choosing Skillzo!